Flat Whites: Who Gets Progression in the UK Café Sector?

15 Pages Posted: 17 Jan 2012

See all articles by Caroline Lloyd

Caroline Lloyd

University of Warwick - ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE)

Jonathan Payne

affiliation not provided to SSRN

Date Written: January 2012

Abstract

The article examines the opportunities for, and barriers to, career progression in the UK café sector. The research finds that some workers are able to move up within organisations to reach managerial levels, regardless of their qualifications. However, the limited positions available, the nature of the work and low rewards mean that most workers either do not want progression or feel that they are unlikely to succeed.

Suggested Citation

Lloyd, Caroline and Payne, Jonathan, Flat Whites: Who Gets Progression in the UK Café Sector? (January 2012). Industrial Relations Journal, Vol. 43, Issue 1, pp. 38-52, 2012. Available at SSRN: https://ssrn.com/abstract=1986604 or http://dx.doi.org/10.1111/j.1468-2338.2011.00656.x

Caroline Lloyd (Contact Author)

University of Warwick - ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE) ( email )

Gibbet Hill Rd.
Coventry, West Midlands CV4 8UW
United Kingdom

Jonathan Payne

affiliation not provided to SSRN

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