The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis

Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166

Mays Business School Research Paper No. 2012-1

28 Pages Posted: 20 Jan 2012

See all articles by Dan S. Chiaburu

Dan S. Chiaburu

Texas A&M University - Department of Management

In‐Sue Oh

Temple University - Department of Human Resource Management

Christopher M. Berry

University of Minnesota - Department of Psychology

Ning Li

Texas A&M University - Department of Management

Richard G. Gardner

Texas A&M University - Department of Management

Date Written: April 11, 2011

Abstract

Using meta-analytic tests based on 87 statistically independent samples, we investigated the relationships between the five-factor model (FFM) of personality traits and organizational citizenship behaviors in both the aggregate and specific forms, including individual-directed, organization-directed, and change- oriented citizenship. We found that Emotional Stability, Extraversion, and Openness/Intellect have incremental validity for citizenship over and above Conscientiousness and Agreeableness, 2 well- established FFM predictors of citizenship. In addition, FFM personality traits predict citizenship over and above job satisfaction. Finally, we compared the effect sizes obtained in the current meta-analysis with the comparable effect sizes predicting task performance from previous meta-analyses. As a result, we found that Conscientiousness, Emotional Stability, and Extraversion have similar magnitudes of rela- tionships with citizenship and task performance, whereas Openness and Agreeableness have stronger relationships with citizenship than with task performance. This lends some support to the idea that personality traits are (slightly) more important determinants of citizenship than of task performance. We conclude with proposed directions for future research on the relationships between FFM personality traits and specific forms of citizenship, based on the current findings.

Keywords: organizational citizenship behaviors (OCBs), five-factor model, FFM, Big Five, personality

Suggested Citation

Chiaburu, Dan S. and Oh, In-Sue and Berry, Christopher M. and Li, Ning and Gardner, Richard G., The Five-Factor Model of Personality Traits and Organizational Citizenship Behaviors: A Meta-Analysis (April 11, 2011). Journal of Applied Psychology 2011, Vol. 96, No. 6, 1140 –1166; Mays Business School Research Paper No. 2012-1. Available at SSRN: https://ssrn.com/abstract=1987747

Dan S. Chiaburu (Contact Author)

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

In-Sue Oh

Temple University - Department of Human Resource Management ( email )

1801 Liacouras Walk
Alter Hall 343
Philadelphia, PA 19122
United States

HOME PAGE: http://www.fox.temple.edu/mcm_people/in-sue-oh/

Christopher M. Berry

University of Minnesota - Department of Psychology ( email )

420 Delaware St. SE
Minneapolis, MN 55455
United States

Ning Li

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

Richard G. Gardner

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

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