Organizational Culture and Knowledge Sharing: Empirical Evidence from Service Organizations

African Journal of Business Management, Vol. 5, No. 14, pp. 5900-5909, July 2011

10 Pages Posted: 22 Jan 2012

See all articles by Zahidul Md. Islam

Zahidul Md. Islam

Universiti Brunei Darussalam

Ikramul Hasan

Universiti Brunei Darussalam; Independent University, Bangladesh ; University of Brunei Darussalam

Sarwar Uddin Ahmed

Independent University, Bangladesh (IUB)

Sylvana Maheen Ahmed

affiliation not provided to SSRN

Date Written: July 18, 2011

Abstract

This paper aims to investigate the relationship between organizational cultural elements and knowledge sharing. This is a quantitative research by nature. A questionnaire is derived from previous studies. The survey covered seven service organizations in Bangladesh. Regression was adopted to test hypotheses. Out of the four independent variables, trust, communication between staff, and leadership were found to have a positive and significant relationship with knowledge sharing. A surprising finding of this study is that reward system does not have any impact on knowledge sharing. It is reasonable here to conclude that knowledge sharing can be successful in the service industry in Bangladesh with given emphasis on trust, communication between staff and leadership.

Keywords: Service organizations, knowledge sharing, cultural elements

Suggested Citation

Islam, Zahidul Md. and Hasan, Ikramul and Ahmed, Sarwar Uddin and Ahmed, Sylvana Maheen, Organizational Culture and Knowledge Sharing: Empirical Evidence from Service Organizations (July 18, 2011). African Journal of Business Management, Vol. 5, No. 14, pp. 5900-5909, July 2011. Available at SSRN: https://ssrn.com/abstract=1989270

Zahidul Md. Islam (Contact Author)

Universiti Brunei Darussalam ( email )

Jalan Tungku Link
Gadong
Bandar Seri Begawan, BE1410
Brunei

Ikramul Hasan

Universiti Brunei Darussalam ( email )

Jalan Tungku Link
Gadong
Bander Seri Begwan, BE1410
Brunei

Independent University, Bangladesh ( email )

Plot 16 Block B, Aftabuddin Ahmed Road Bashundhara
Dhaka, 1229
Bangladesh

University of Brunei Darussalam ( email )

Jalan Tungku Link
Gadong
Bander Seri Begwan, BE1410
Brunei

Sarwar Uddin Ahmed

Independent University, Bangladesh (IUB) ( email )

Plot 16 Block B, Aftabuddin Ahmed Road Bashundhara
Bashundhara R/A
Dhaka, 1229
Bangladesh

HOME PAGE: http://www.sb.iub.edu.bd/

Sylvana Maheen Ahmed

affiliation not provided to SSRN

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