The Trouble with Utopia
Law Library Journal, Vol. 93, pp. 203-208, 2001
6 Pages Posted: 26 Jan 2012 Last revised: 4 Oct 2012
Date Written: January 1, 2001
This essay explores the claim that a perfect library wouldn’t need reference service because the perfect catalog would enable researchers to find what they need. I argue that differences in individuals’ experience, skills, and interest will still make reference important and efficient.
Keywords: law librarianship, libraries, reference, user behavior, information seeking
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