Integration of Global Knowledge Networks

Forthcoming in Production and Operations Management

42 Pages Posted: 3 Feb 2012 Last revised: 26 Oct 2013

See all articles by Edward G. Anderson

Edward G. Anderson

University of Texas at Austin - Department of Information, Risk and Operations Management

Geoffrey Parker

Dartmouth College

Date Written: September 26, 2013

Abstract

This paper surveys the literature and develops a framework for research into the integration of distributed knowledge work (DKW). Knowledge work is considered to be “distributed” whenever key decisions for execution of the project cut across organizational boundaries, as occurs under outsourcing, offshoring, or open-source arrangements. The growth of such arrangements in recent years is well documented. Nonetheless, research into maintaining the coherence of a distributed knowledge work project from initiation to customer delivery, often referred to as supply chain integration, project or systems integration, or simply “integration,” is relatively new. We first review the relevant literature from operations, service, and information management, organizational theory, and engineering design, focusing on the key decisions identified by this literature in relation to the contracting, organization, work, and information infrastructure design of a knowledge work project. We then attempt to open the “black box” of integration by inductively organizing these key decisions. Finally, we contrast this approach with prior research frameworks and identify key topics for future study.

Keywords: Supply Chain Integration, Outsourcing, Offshoring, Project Management, Product Development, Service Development, Software Development, Survey, Literature Review

JEL Classification: D2, M11, O3

Suggested Citation

Anderson, Edward G. and Parker, Geoffrey, Integration of Global Knowledge Networks (September 26, 2013). Forthcoming in Production and Operations Management. Available at SSRN: https://ssrn.com/abstract=1997555 or http://dx.doi.org/10.2139/ssrn.1997555

Edward G. Anderson

University of Texas at Austin - Department of Information, Risk and Operations Management ( email )

CBA 5.202
Austin, TX 78712
United States
512-471-6394 (Phone)
512-471-3937 (Fax)

HOME PAGE: http://ed@edanderson.org

Geoffrey Parker (Contact Author)

Dartmouth College ( email )

Department of Sociology
Hanover, NH 03755
United States
603-646-9075 (Phone)

HOME PAGE: http://engineering.dartmouth.edu/people/faculty/geoffrey-parker

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