Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective

Posted: 6 Feb 2012

Date Written: August 16, 2011

Abstract

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is general and superficial. Denise and Paolo have set a time to meet to discuss their latest class participation, and Denise has decided to use this time to address her issues with Paolo. This case should be used with its partner case: Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Paolo Canto's Perspective.

Learning Objective: To explore the process of providing feedback and coaching to a classmate. Provides opportunity for role-playing and experimentation.

Suggested Citation

Margolis, Joshua D. and Mayo, Anthony J, Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective (August 16, 2011). Harvard Business School Organizational Behavior Unit Case No. 412-045. Available at SSRN: https://ssrn.com/abstract=1998870

Joshua D. Margolis (Contact Author)

Harvard University ( email )

1875 Cambridge Street
Cambridge, MA 02138
United States

Anthony J Mayo

Harvard Business School ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

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