Driving Profitable Growth at US Auto Parts

Posted: 4 Feb 2012

See all articles by Mary Tripsas

Mary Tripsas

Boston College; Harvard University - Entrepreneurial Management Unit

Amit Bhatia

affiliation not provided to SSRN

Anita McGahan

University of Toronto - Rotman School of Management

Date Written: September 16, 2011

Abstract

USAP faces extraordinary opportunities to change the way that automobiles are serviced in the US by selling parts at fair prices though online channels.

Learning Objective: The case demonstrates how a young CEO of an entrepreneurial company is disrupting the long-established and highly profitable automotive retail industry by implementing a focused, low-cost strategy for onlining retailing of parts. The business model has the potential to overcome the agency problems associated with expert technician repair of vehicles.

Suggested Citation

Tripsas, Mary and Bhatia, Amit and McGahan, Anita, Driving Profitable Growth at US Auto Parts (September 16, 2011). Harvard Business School Entrepreneurial Management Case No. 812-032. Available at SSRN: https://ssrn.com/abstract=1998997

Mary Tripsas (Contact Author)

Boston College ( email )

Chestnut Hill, MA 02467
United States

Harvard University - Entrepreneurial Management Unit ( email )

Cambridge, MA 02163
United States

Amit Bhatia

affiliation not provided to SSRN ( email )

Anita McGahan

University of Toronto - Rotman School of Management ( email )

105 St. George Street
Toronto, Ontario M5S 3E6 M5S1S4
Canada

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