50 Pages Posted: 26 Feb 2012
Date Written: February 13, 2012
The 24-Hour Knowledge Factory concept involves separate and distinct global operating centers that facilitate the transfer of information from one work location to another, thus allowing for continuous operation. This paper elaborates on this concept and discusses relevant current industry practices and technologies with respect to the implementation and commercial deployment of the 24-Hour Knowledge Factory paradigm.
Keywords: 24-Hour Knowledge Factory, hybrid offshoring, globally distributed teams, offshoring, outsourcing
Suggested Citation: Suggested Citation
Gupta, Amar and Hu, Luting and Hedberg, Taylor and Prendergast, Curtis and Crk, Igor, Creating the 24-Hour Knowledge Factory (February 13, 2012). Available at SSRN: https://ssrn.com/abstract=2004791 or http://dx.doi.org/10.2139/ssrn.2004791