Application of Social Media for Tracking Knowledge in Agile Software Projects

5 Pages Posted: 18 Apr 2012

See all articles by Kissan Gauns Dessai

Kissan Gauns Dessai

Vidya Vikas Mandal (VVM) - Shree Damodar College of Commerce and Economics

Manoj S Kamat

Shree Mallikarjun College

Ramrao Wagh

affiliation not provided to SSRN

Date Written: March 1, 2012

Abstract

Delivering software solutions in faster, better and cheaper way remains to be one of the challenges in the software industry. The task of software developer is greatly simplified if any approach is available to them that will ensure better interactivity, collaboration, sharing and an optimal exploitation of collaborative intelligence. In the recent past more and more software enterprises shift towards light weight and agile methods to achieve the goal of rapid, cost effective and quality software. We propose an application of the social media services to keep track of tacit knowledge that is frequently required to solve recurrent/demanding software tasks in agile projects. This is win-win approach that is focused towards sharing of intelligence and keeping it ready, Just-in-Case (JIC) it is required and/or creating solution, Just-in-Time (JIT) as and when needed. The anecdotal evidence suggest that any such approach where intelligence is shared collaboratively leads to solving problem quickly and comprehensively with less pressure on human resources and better productivity.

Keywords: Software Project, Social Media, Agile Methods, Knowledge Repository, Collaborative Intelligence

Suggested Citation

Dessai, Kissan Gauns and Kamat, Manoj S and Wagh, Ramrao, Application of Social Media for Tracking Knowledge in Agile Software Projects (March 1, 2012). Available at SSRN: https://ssrn.com/abstract=2018845 or http://dx.doi.org/10.2139/ssrn.2018845

Kissan Gauns Dessai

Vidya Vikas Mandal (VVM) - Shree Damodar College of Commerce and Economics ( email )

G.R. Kare Road
Tansor,Comba
Margao, GA 403601
India

Manoj S Kamat (Contact Author)

Shree Mallikarjun College ( email )

Canacona
Goa
India

Ramrao Wagh

affiliation not provided to SSRN

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