Taj Hotels, Resorts and Palaces
Posted: 18 Mar 2012
Date Written: April 7, 2011
The Taj Hotels, Palaces, and Resorts introduced a new brand architecture to counter lack of differentiation and confused positioning of its mixed bag of brands. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury brands. The case illustrates the marketing and organizational challenges of a hybrid brand extension strategy that lies in between a 'house of brands' and a 'branded house'.
Learning Objective: To develop understanding of how brand architecture is shaped by corporate growth.
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