The Quest for Client Savings in Online Research: WestlawNext V. Westlaw Classic

Posted: 4 Apr 2012  

Emily Marcum

Lightfoot, Franklin & White, LLC

Date Written: April 3, 2012

Abstract

WestlawNext and Classic were each used exclusively in transactional mode for eight days. Cost to the client was assessed using a discount off retail model. Classic was found to be 51.6% cheaper. This difference was so stark that the experiment was terminated early and only two days of each platform in hourly mode was completed. WestlawNext hourly was four times more expensive than Classic, even with fewer minutes used.

Keywords: WestlawNext, Westlaw, Research, Cost, Savings, Client, Billing

Suggested Citation

Marcum, Emily, The Quest for Client Savings in Online Research: WestlawNext V. Westlaw Classic (April 3, 2012). Available at SSRN: https://ssrn.com/abstract=2033834

Emily Marcum (Contact Author)

Lightfoot, Franklin & White, LLC ( email )

400 20th Street North
Birmingham, AL 35203
United States

HOME PAGE: http://www.lightfootlaw.com

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