Communication and Marketing in a Mobilized World: Diary Research on 'Generation Txt'

Patterson, Anthony; Baron, Steve; Cassidy, Kim E.

Communication and Marketing in a Mobilized World: Diary Research on 'Generation Txt'

European Advances in Consumer Research, Vol. 6, pp. 147-152, Darach Turley and Stephen Brown, eds., Association for Consumer Research, 2003

6 Pages Posted: 12 Apr 2012

See all articles by Anthony Patterson

Steve Baron

University of Liverpool - Management School (ULMS)

Kim E. Cassidy

affiliation not provided to SSRN

Date Written: April 11, 2003

Abstract

These few words attempt to understand why young people send each other text messages. The paper presents a textual analysis of the function, form and flow of text traffic produced and consumed by 105 young people. Over a weeklong period they kept qualitative diaries, dubbed 'text-books,’ detailing their incoming and outgoing tally of texts. It is proposed that the themes of efficiency, discretion, crudity, frankness, and novelty collectively conspire to make texting an attractive proposition to young people. The paper concludes by sounding a note of caution to marketers eager to embrace the medium of SMS marketing.

Keywords: Texting, Text Messaging

Suggested Citation: Suggested Citation

Patterson, Anthony and Baron, Steve and Cassidy, Kim E., Communication and Marketing in a Mobilized World: Diary Research on 'Generation Txt' (April 11, 2003). European Advances in Consumer Research, Vol. 6, pp. 147-152, Darach Turley and Stephen Brown, eds., Association for Consumer Research, 2003, Available at SSRN: https://ssrn.com/abstract=2038562