Organizational Management in Workflow Applications: Issues and Perspectives
Information Technology & Management 5 (2004) 3-4, pp. 271ff
30 Pages Posted: 12 Apr 2012
Date Written: April 11, 2004
Business processes automation requires the specification of process structures as well as the definition of resources involved in the execution of these processes. While the modeling of business processes and workflows is well researched, the link between the organizational elements and process activities is less well understood, and current developments in the web services choreography area completely neglect the organizational aspect of workflow applications. The purpose of this paper is to give an overview of the organizational aspects of workflow technology in the context of the workflow life cycle, to provide a review of existing work, and to develop guidelines for the design of a workflow-enabled organization, which can be used by both workflow vendors and users.
Keywords: Workflow Management, Resource Management, Organizational Modeling, Process Management, Performer Profile, Role Resolution
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