Internet Banking and ATMs Applications: In Context of Multi Currencies Economy

15 Pages Posted: 13 Apr 2012

See all articles by Nidal Rashid Sabri

Nidal Rashid Sabri

Birzeit University

Diama Khaled Abu Laban

Birzeit University

Dima Hanyia

Birzeit University - College of Economics

Date Written: April 12, 2012

Abstract

This research aims to point out to what extent internet-banking, ATMs and other electronic money instruments are used in the Palestinian economy based on multi currencies. It used multi research instruments including: Examining the related laws, rules and regulations regarding the issue, structured interviews and relevant questionnaires were articulated and conducted to selected samples of bankers and banks’ clients from 12 banks.

The study found that all Palestinian banks have ATM machines, which deals with three currencies including JD, NIS, and USD with various transactions, while about a half of the banks issue credit cards to their clients, and offer internet inquires and internet transactions. With the exception of ATM, the majority of the banking clients don’t know about the existing possibilities of E- banking channels available in their banks and/ or how to use it. The banking directors and staff do not see much increase in using the E- banking transactions by their clients, in spite of the new adopted electronic instruments by the majority of banks in the last decade.

Suggested Citation

Sabri, Nidal Rashid and Abu Laban, Diama Khaled and Hanyia, Dima, Internet Banking and ATMs Applications: In Context of Multi Currencies Economy (April 12, 2012). Available at SSRN: https://ssrn.com/abstract=2038738 or http://dx.doi.org/10.2139/ssrn.2038738

Nidal Rashid Sabri (Contact Author)

Birzeit University ( email )

Birzeit, West Bank
Palestine
972 2 2810396 (Phone)
972 2 2982963 (Fax)

HOME PAGE: http://home.birzeit.edu/commerce/sabri

Diama Khaled Abu Laban

Birzeit University ( email )

birzeit
Palestine

Dima Hanyia

Birzeit University - College of Economics ( email )

birzeit
Palestine

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