Communication Technology: Pros and Cons of Constant Connection to Work

Journal of Vocational Behavior, Vol. 80, p. 500, 2012

Mays Business School Research Paper No. 2012-45

10 Pages Posted: 12 May 2012

See all articles by Ismael Diaz

Ismael Diaz

affiliation not provided to SSRN

Ryan D. Zimmerman

Texas A&M University - Department of Management

Wendy R. Boswell

Texas A&M University - Department of Management

Dan S. Chiaburu

Texas A&M University - Department of Management

Date Written: August 18, 2011

Abstract

We examined the relationship between employees' attitudes related to communication technology (CT) flexibility, communication technology (CT) use, work-to-life conflict and work satisfaction. Based on data obtained from 193 employees, CT flexibility predicted more CT use. Further, CT use was associated not only with increased work satisfaction, but also with higher levels of work-to-life conflict. Finally, work-to-life conflict negatively predicted work satisfaction. Our findings point toward various trade-offs associated with CT use.

Keywords: Communication technology, Work–life conflict

Suggested Citation

Diaz, Ismael and Zimmerman, Ryan D. and Boswell, Wendy R. and Chiaburu, Dan S., Communication Technology: Pros and Cons of Constant Connection to Work (August 18, 2011). Journal of Vocational Behavior, Vol. 80, p. 500, 2012; Mays Business School Research Paper No. 2012-45. Available at SSRN: https://ssrn.com/abstract=2056466

Ismael Diaz (Contact Author)

affiliation not provided to SSRN ( email )

Ryan D. Zimmerman

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

Wendy R. Boswell

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

Dan S. Chiaburu

Texas A&M University - Department of Management ( email )

430 Wehner
College Station, TX 77843-4218
United States

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