Emotional Intelligence and Job Satisfaction: A Correlational Study
Research Journal of Commerce and Behavioral Science, Vol. 1, No. 4, February 2012
6 Pages Posted: 20 May 2012
Date Written: February 2012
Background: Emotional intelligence and Job satisfaction are two concepts of high interest in the modern work environment. They serve as a competitive edge in personal and organizational life. However, there are only few studies that explore the factors which affect the two concepts.
Purpose: The primary aim of this study is to examine the relationship between emotional intelligence and job satisfaction. It also tries to analyze how designation, experience and marital status of an employee affect his/her emotional intelligence and job satisfaction.
Methodology: Data was collected from 208 respondents of an international electronic firm operating in India using self administered questionnaires. Findings were made with the help of standard statistical tools such as Karl Pearson coefficient of correlation, ANOVA, t- test and so on.
Findings and Suggestions: The study reveals that there is a very high positive relationship between Emotional Intelligence and Job Satisfaction. It also shows that designation of the employee doesn't affect his job satisfaction and emotional intelligence. However, experience and marital status has significant effects on the two concepts.
Keywords: emotion, intelligence, emotional quotient, job satisfaction
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