Municipal Government ICT in 3.11 Crisis: Lessons from the Great East Japan Earthquake and Tsunami Crisis

46 Pages Posted: 29 Jun 2012 Last revised: 5 Jul 2015

Mihoko Sakurai

Keio University

Jiro Kokuryo

Keio University

Date Written: June 28, 2012

Abstract

A structured field survey of ICT divisions in 13 municipalities in areas devastated by the Great East Japan Earthquake and Tsunami on March 11, 2011 revealed 1) lack of ICT business continuity plans (BCP), 2) importance (and lack of) a comprehensive data backup policy, 3) necessity to deal with diverse situations, 4) importance of organizing a collaborative network among governments and private sectors, 5) importance of securing power and network supply, among many other observations. Recommendations are made based on the findings on how to formulate a BCP that can deal with a diverse range of situations, and policies in creating a collaborative network of a diverse range of organizations to protect vital information infrastructure in crisis. Strong interests were shown toward the use of cloud technologies for future backup purposes.

Keywords: Japan, Earthquake, Tsunami, ICT, network, data, risk, information assurance

Suggested Citation

Sakurai, Mihoko and Kokuryo, Jiro, Municipal Government ICT in 3.11 Crisis: Lessons from the Great East Japan Earthquake and Tsunami Crisis (June 28, 2012). Berkman Center Research Publication No. 2012-14. Available at SSRN: https://ssrn.com/abstract=2095192 or http://dx.doi.org/10.2139/ssrn.2095192

Mihoko Sakurai (Contact Author)

Keio University ( email )

2-15-45 Mita
Minato-ku
Tokyo, 108-8345
Japan

Jiro Kokuryo

Keio University ( email )

2-15-45 Mita
Minato-ku
Tokyo, 108-8345
Japan

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