Examining the Links between Workforce Diversity, Organizational Goal Clarity, and Job Satisfaction

35 Pages Posted: 15 Jul 2012 Last revised: 14 Oct 2014

See all articles by Edmund C. Stazyk

Edmund C. Stazyk

State University of New York (SUNY) - Department of Public Administration and Policy

Randall Davis

Miami University of Ohio - Miami University Hamilton

Jiaqi Liang

American University

Date Written: 2012

Abstract

Over the past several decades, a substantial body of research has accrued demonstrating how important workforce diversity is to public organizations. Yet, despite its apparent importance, research on workforce diversity has been relatively narrow in scope and frequently fails to link diversity to important individual and organizational outcomes. Using data collected in three waves of the Federal Human Capital Survey, we consider 1) whether workforce diversity impacts organizational goal clarity among a sample of federal employees, and 2) whether this relationship affects employee job satisfaction. We also consider the role diversity management policies play in shaping these outcomes. Results indicate diversity leads to greater goal ambiguity and declines in employee job satisfaction; however, diversity management policies offset these effects. Findings also indicate the type of diversity matters.

Keywords: Diversity, goal ambiguity, job satisfaction

Suggested Citation

Stazyk, Edmund C. and Davis, Randall and Liang, Jiaqi, Examining the Links between Workforce Diversity, Organizational Goal Clarity, and Job Satisfaction (2012). APSA 2012 Annual Meeting Paper, Available at SSRN: https://ssrn.com/abstract=2107330

Edmund C. Stazyk (Contact Author)

State University of New York (SUNY) - Department of Public Administration and Policy ( email )

Rockefeller College of Public Affairs
135 Western Avenue
Albany, NY 12222
United States

Randall Davis

Miami University of Ohio - Miami University Hamilton ( email )

Jiaqi Liang

American University ( email )

4400 Massachusetts Ave, NW
Washington, DC 20016
United States

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