Delivering Deposit Services: ATMs versus Branches

Humphrey, David B.

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Delivering Deposit Services: ATMs versus Branches

FRB Richmond Economic Quarterly, vol. 80, no. 2, Spring 1994, pp. 59-81

23 Pages Posted: 14 Nov 2012

See all articles by David B. Humphrey

David B. Humphrey

Florida State University - Department of Finance

Date Written: 1994

Abstract

Automated teller machines (ATMs) have expanded in number from 2,000 to 90,000 over the last 20 years, substantially increasing consumer convenience in the delivery of deposit services. The cost reductions expected to flow to banks from the substitution of ATMs for banking offices have not been realized, but bank profits appear to have risen slightly from this technological change.

Suggested Citation: Suggested Citation

Humphrey, David B., Delivering Deposit Services: ATMs versus Branches (1994). FRB Richmond Economic Quarterly, vol. 80, no. 2, Spring 1994, pp. 59-81, Available at SSRN: https://ssrn.com/abstract=2125393