Project Training Evaluation: Reshaping Boundary Objects and Assumptions

International Journal of Project Management, Vol. 30, No. 1, pp. 73–82, 2012

10 Pages Posted: 20 Aug 2012

See all articles by Deborah Ann Blackman

Deborah Ann Blackman

University of New South Wales (UNSW); University of Canberra

Liz Lee-Kelley

University of Surrey - School of Management

Date Written: August 20, 2012

Abstract

Training evaluation is an important component of personal development which has received insufficient attention by project managers, members of project teams and their organizations, making training a target for cut-back at times of tightening budgets. Assessing training has historically been operationally oriented, emphasizing financial justification, content and quality of the training rather than the potential of improved project performance or organizational transformation. This qualitative, multi-case study demonstrates the limitations of normative boundary objects (the processes, artifacts, documents or technical language or vocabulary in common use within the project community) such as ‘best practice’ models and ‘bodies of knowledge’ as the driver and basis for training. The paper proposes using alternate boundary objects to incorporate reflective practices which can increase the utilization of learning by embedding it in specific contexts. Study findings are of relevance to project workers by helping them think differently about the purpose and outcome of training attendance, and for managers charged with developing the project and programme talent pool within the organization.

Keywords: training evaluation, boundary objects, appraisal, learning

JEL Classification: M10

Suggested Citation

Blackman, Deborah Ann and Lee-Kelley, Liz, Project Training Evaluation: Reshaping Boundary Objects and Assumptions (August 20, 2012). International Journal of Project Management, Vol. 30, No. 1, pp. 73–82, 2012, Available at SSRN: https://ssrn.com/abstract=2132355

Deborah Ann Blackman (Contact Author)

University of New South Wales (UNSW) ( email )

Kensington
High St
Sydney, NSW 2052
Australia

University of Canberra ( email )

Canberra, ACT 2601
Australia

Liz Lee-Kelley

University of Surrey - School of Management ( email )

Guildford, Surrey GU2 7XH
United Kingdom
+44 0 1483 689347 (Phone)

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