Job Satisfaction as a Predictor of Organizational Citizenship Behavior: An Empirical Study

Global Journal of Business Research, v. 7 (1) pp. 71-80, 2013

10 Pages Posted: 29 Jan 2013

See all articles by Samanvitha Swaminathan

Samanvitha Swaminathan

Bharathidasan Institute of Management (BIM)

P. David Jawahar

Bharathidasan Institute of Management

Date Written: 2013

Abstract

Job Satisfaction at work has an influence on the level of Organizational Citizenship Behavior and in turn on work performance. The aim of this study is to determine and establish a relationship between Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) among faculty in higher education institutions. In this study we have employed the Wong’s Job Satisfaction and Organ’s Organizational Citizenship Behavior inventories to quantify the JS and OCB levels respectively. Samples from 252 faculty members in Tamil Nadu, India were used to obtain the empirical base for the study. Correlation and multiple regression analyses were used to interpret the data. Our results demonstrate that there is a positive relationship between JS and factors that constitute the OCB.

Keywords: Job Satisfaction, Organizational Citizenship Behavior, Help Oriented Behavior, Courtesy

JEL Classification: M12

Suggested Citation

Swaminathan, Samanvitha and Jawahar, P. David, Job Satisfaction as a Predictor of Organizational Citizenship Behavior: An Empirical Study (2013). Global Journal of Business Research, v. 7 (1) pp. 71-80, 2013. Available at SSRN: https://ssrn.com/abstract=2147886

Samanvitha Swaminathan (Contact Author)

Bharathidasan Institute of Management (BIM) ( email )

BHEL Complex, Trichy 14
Tiruchirapalli, Tamil Nadu
India

P. David Jawahar

Bharathidasan Institute of Management ( email )

BHEL Complex, Trichy 14
Tiruchirapalli, Tamil Nadu
India

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