Towards a Comprehensive Approach for Evaluating and Improving Information (Quality) Management Capability Maturity: A Case Study of Integrated Logistic Support in a Large Australian Engineering Asset Management
Second World Congress on Engineering Asset Management and the Fourth International Conference on Condition Monitoring (WCEAM 2007), Harrogate, United Kingdom, 11-14 June
11 Pages Posted: 20 Sep 2012
Date Written: June 11, 2007
Contemporary Engineering Asset Management Organisations are managing vast quantities of exceedingly diverse data in their Information Systems. Asset design data, maintenance procedures and records, condition/performance data, and so on, all need to be efficiently managed in order to obtain the lowest possible asset lifecycle cost. Consequently, managing asset information efficiently, and utilising information of high quality, is paramount to Engineering Asset Management efforts. Nevertheless, many organisations still struggle to assess their Information (Quality) Management practices, and thus also find it difficult to develop potential improvement strategies. In this paper, we illustrate a comprehensive approach for evaluating Information (Quality) Management practices, with a case study of a large Australian Engineering Asset Management Organisation. We finally propose a range of strategies which may be utilised to ensure and enhance information quality in complex Engineering Asset Management Information Systems.
Keywords: Data/Information Quality, Data/Information Management, Integrated Logistic Support, Engineering Asset Management, Case Study, Capability Maturity Assessment
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