Assuring Enterprise-Wide Information Quality Management Capability Maturity

Technologies for Business Information Systems, pp. 353-363, 2012

11 Pages Posted: 20 Sep 2012

See all articles by Sasa Baskarada

Sasa Baskarada

Defence Science and Technology Organisation

Andy Koronios

University of South Australia

Jing Gao

affiliation not provided to SSRN

Date Written: September 19, 2012

Abstract

Contemporary enterprises have in recent times experienced significant changes, most of which have been technologically driven. The result of these gales of change has been an overabundance of information [17]. Yet such information abundance has not necessarily resulted in a more informed organization nor more effective decision making. Enterprises are now managing more information than ever before and are becoming aware of a range of information quality issues. Consequently, IQ problems abound and IQM is becoming ever more important. Many organizations recognize that they are having problems with the quality of information in their Information Systems (IS) however, they often find it difficult to assess their existing IQM capability. For that reason, we propose an IQM Maturity Model as a tool for assessing and enhancing organizational IQM Capability.

Keywords: information quality, capability maturity model

Suggested Citation

Baskarada, Sasa and Koronios, Andy and Gao, Jing, Assuring Enterprise-Wide Information Quality Management Capability Maturity (September 19, 2012). Technologies for Business Information Systems, pp. 353-363, 2012, Available at SSRN: https://ssrn.com/abstract=2149359

Sasa Baskarada (Contact Author)

Defence Science and Technology Organisation ( email )

PO Box 1500
24 Scherger Drive
Canberra, SA ACT 2610
Australia
61396267916 (Phone)

Andy Koronios

University of South Australia ( email )

37-44 North Terrace, City West Campus
Adelaide, South Australia 5001
Australia

Jing Gao

affiliation not provided to SSRN

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