Transmission of Rumor and Criticism in Twitter after the Great Japan Earthquake

Annual Meeting of the Cognitive Science Society, p. 2387, 2012

6 Pages Posted: 22 Sep 2012

See all articles by Yuko Tanaka

Yuko Tanaka

National Institute of Informatics

Yasuaki Sakamoto

AXA Direct Japan

Toshihiko Matsuka

Chiba University

Date Written: August 1, 2012

Abstract

The purpose of this study was to examine psychological factors that affect the transmission of rumor and criticism in social media during disasters. 40 students at Chiba University evaluated 10 rumor tweets and corresponding 10 criticism tweets that were posted in Twitter after the Japan March 11 Earthquake. Among some psychological factors, only importance was related to intended transmission of rumor. Surprisingly, accuracy and anxiety were not predictors of any transmission. Estimated transmission of criticisms was higher when its importance was high, while that of rumor did not vary according to importance. Interestingly, although participants estimated that criticisms were spread more than rumor, they intended to transmit rumors as much as criticisms.

Keywords: Rumor, criticism, disaster, social media, technology, communication

Suggested Citation

Tanaka, Yuko and Sakamoto, Yasuaki and Matsuka, Toshihiko, Transmission of Rumor and Criticism in Twitter after the Great Japan Earthquake (August 1, 2012). Annual Meeting of the Cognitive Science Society, p. 2387, 2012. Available at SSRN: https://ssrn.com/abstract=2150290

Yuko Tanaka

National Institute of Informatics ( email )

2-1-2 Hitotsubashi
Chiyoda-ku
Tokyo, 1018430
Japan

Yasuaki Sakamoto (Contact Author)

AXA Direct Japan ( email )

Japan

Toshihiko Matsuka

Chiba University ( email )

1-33, Yayoi-cho
Inage-ku
Chiba-shi, Chiba, 263-8, 271-8510
Japan

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