New Managerialism and Public Sector Performance in Uganda: Case of the National Water and Sewerage Corporation (NWSC)
Posted: 23 Sep 2012 Last revised: 22 Mar 2019
Date Written: September 29, 2011
For long, public services have been criticised for being counter-productive, dysfunctional, slothful, inefficient, wasteful, and overshadowed by a general sense that something is definitely not right. In the early 1990s, NWSC was no exception to such criticisms as the outcry about the poor performance of the corporation was overwhelming. However, efforts to address the managerial inefficiencies of the time are a clear justification of the role of the New Managerialism approach towards improved public service sector performance. In this paper, I examine the attempts made in NWSC to replace the traditional systems of public administration with the New Managerialism. The paper accordingly evaluates the key elements of the new managerial initiatives in NWSC; offers explanations for the application of the New Managerial approaches in Uganda’s public institutions; provide challenges and; and suggest the way forward. It is hoped that the study will encourage the process of reflection and the search for optimal managerial approaches based on best practices.
Keywords: New Managerialism, NPM, NWSC, Uganda, Public Enterprises
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