Transactive Memory System in New Product Development Teams

IEEE Transactions on Engineering Management, Vol. 53, No. 1, February 2006

17 Pages Posted: 25 Sep 2012

See all articles by Ali Akgun

Ali Akgun

affiliation not provided to SSRN

John C. Byrne

Pace University

Halit Keskin

Gebze Institute of Technology (GIT)

Gary Lynn

Stevens Institute of Technology - School of Business

Date Written: 2006

Abstract

With the increasing popularity of collective memory in the group behavior literature, the transactive memory system (TMS) attracts many researchers and practitioners from different fields, in particular, small group research. Nevertheless, the application of the theory of TMS on new product development teams is surprisingly scant. We argue that the TMS leverages the notion of project-team memory, which is mostly equated with mechanistic memory or electronic documents and databases, by facilitating an interpersonal awareness of who knows what and who has appropriate and adequate skills and expertise, and then receiving information from that person. We then empirically test the effects of TMS on new product development outcomes including mediating and moderating factors, i.e., the collective mind and environmental turbulence, respectively. By investigating 79 Turkish new product development project teams, we found that: 1) the TMS has a positive impact on team learning and speed-to-market; 2) the collective mind (i.e., team members’ attention to interrelating actions) mediates relations between the TMS, team learning, and speed-to-market; and 3) team learning and speed-to-market mediates relations between the TMS and new product success. Further, the moderating effect of environmental turbulence is investigated between the TMS, and team learning and speed-to-market. We found that the impact of the TMS on: 1) speed-to-market is negative when market and technology turbulence associated with the environment is high and 2) team learning changes quadratically with respect to the market and technology turbulence. Theoretical and managerial implications of the study findings are discussed.

Suggested Citation

Akgun, Ali and Byrne, John C. and Keskin, Halit and Lynn, Gary S., Transactive Memory System in New Product Development Teams (2006). IEEE Transactions on Engineering Management, Vol. 53, No. 1, February 2006. Available at SSRN: https://ssrn.com/abstract=2151578

Ali Akgun

affiliation not provided to SSRN ( email )

John C. Byrne

Pace University

Halit Keskin

Gebze Institute of Technology (GIT) ( email )

Cayirova-Gebze
Kocaeli, Istanbul 41400
Turkey

Gary S. Lynn (Contact Author)

Stevens Institute of Technology - School of Business ( email )

Hoboken, NJ 07030
United States

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