Organizational Intelligence: A Structuration View
Journal of Organizational Change Management, Vol. 20, No. 3, pp. 272-289, 2007
24 Pages Posted: 27 Sep 2012
Date Written: March 7, 2004
Organizational intelligence is a popular topic in business and academia and attracts many researchers and practitioners from different fields. Even though organizational intelligence scholarship is still growing, there are a few studies that unify the fragmented views on organizational intelligence. In this conceptual paper, we investigate organizational intelligence from the perspective of Giddens’s structuration theory. We argue that a structuration view of organization intelligence removes the individual/organization level intelligence dichotomy, and integrates fragmented studies on the epistemology of intelligence, e.g., cognitive, behavioral and social/emotional. Furthermore, we propose a few hypotheses to show on how structuration theory forms a more comprehensive understanding of intelligence in organizations. Finally, we discuss the managerial applications of structuration theory on organizational intelligence.
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