Exploring Information Flow Issues during the Implementation of a Campus Management System

Proceedings of Multikonfe­renz Wirtschaftsinformatik (MKWI 2012), 29 February - 2 March, 2012, Braunschweig, Germany, pp. 475-486

Posted: 29 Sep 2012

See all articles by Paul Glowalla

Paul Glowalla

University of Cologne

Ali Sunyaev

University of Cologne

Date Written: 2012

Abstract

The Bologna Declaration is an impetus for the implementation of enterprise systems at Higher Education Institutions (HEI) – so-called Campus Management Systems (CMS). The implementation of such enterprise systems leads to a change of organizational structures. This is a challenge especially for HEIs. As the communication and the flow of information are essential in such projects, we explore aspects that have a negative impact on the information flow. Considering the specific organizational structure of HEIs, it is important (1) to understand the specific, decentralized organizational structure and (2) to assign tasks and roles to adequate employees that are ‘professionals’ or that are supported by ‘professionals’. We conducted an exploratorycase study at a large university with more than 40,000 students.

Suggested Citation

Glowalla, Paul and Sunyaev, Ali, Exploring Information Flow Issues during the Implementation of a Campus Management System (2012). Proceedings of Multikonfe­renz Wirtschaftsinformatik (MKWI 2012), 29 February - 2 March, 2012, Braunschweig, Germany, pp. 475-486. Available at SSRN: https://ssrn.com/abstract=2152935

Paul Glowalla

University of Cologne ( email )

Pohligstr. 1
Cologne, 50969
Germany

Ali Sunyaev (Contact Author)

University of Cologne ( email )

Albertus-Magnus-Platz
Cologne, 50923
Germany

HOME PAGE: http://www.isq.uni-koeln.de

Register to save articles to
your library

Register

Paper statistics

Abstract Views
138
PlumX Metrics