Do German Physicians Want Electronic Health Services? A Characterization of Poten­tial Adopters and Rejectors in German Ambulatory Care

Proceedings of the Third International Conference on Health Informatics (HealthInf 2010), January 20-23, 2010, Valencia, Spain, pp. 202-209

Posted: 29 Sep 2012

See all articles by Sebastian Duennebeil

Sebastian Duennebeil

Technische Universität München (TUM)

Ali Sunyaev

University of Cologne

Ivo Blohm

University of St. Gallen

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Helmut Krcmar

Technische Universität München (TUM)

Date Written: 2010

Abstract

Germany is introducing a nation-wide health telematics infrastructure that enables various electronic health services (EHS). Little is known about the burdens and drivers for potential adoption of these innovations. Based on a quantitative study among German physicians participating in pilot test regions for health telematics, this paper clusters potential adopters and rejecters of EHS, based on their usage intention as determined with the UTAUT model. The study furthermore depicts opinions, attitudes, as well as equipment of physicians in ambulatory care to find similarities in terms of IT diffusion, process and security standardization, patient involvement, communication, documentation and general working patterns. The clustering shows that “Supporters” and “Rejecters” of EHS differ significantly in many aspects investigated. Based on these empirical findings, implications for design and introduction of e-health services can be derived, ranging from a different way of approaching physicians in ambulatory care to incentive structures for EHS usage.

Keywords: Ambulatory care, Electronic health services, Health telematics infrastructure, Technology adoption, Standardization, Data security, Practice equipment, Clustering

Suggested Citation

Duennebeil, Sebastian and Sunyaev, Ali and Blohm, Ivo and Leimeister, Jan Marco and Krcmar, Helmut, Do German Physicians Want Electronic Health Services? A Characterization of Poten­tial Adopters and Rejectors in German Ambulatory Care (2010). Proceedings of the Third International Conference on Health Informatics (HealthInf 2010), January 20-23, 2010, Valencia, Spain, pp. 202-209. Available at SSRN: https://ssrn.com/abstract=2153001

Sebastian Duennebeil

Technische Universität München (TUM) ( email )

Arcisstrasse 21
Munich, 80333
Germany

Ali Sunyaev (Contact Author)

University of Cologne ( email )

Albertus-Magnus-Platz
Cologne, 50923
Germany

HOME PAGE: http://www.isq.uni-koeln.de

Ivo Blohm

University of St. Gallen ( email )

Müller-Friedberg-Strass 8
St. Gallen, 9000
Switzerland

Jan Marco Leimeister

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

Helmut Krcmar

Technische Universität München (TUM) ( email )

Arcisstrasse 21
Munich, 80333
Germany

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