Opportunities and Limitations in the Provision of Self-Help Legal Resources to Citizens in Need

47 Pages Posted: 23 Oct 2012

See all articles by Merran Lawler

Merran Lawler

Griffith University - Griffith Law School

Jeff Giddings

Griffith Law School; Monash University - Faculty of Law

Michael Robertson

Griffith University - Griffith Law School

Date Written: 2012

Abstract

This article considers the utility of resources designed to assist people undertaking their own legal work. Four in-depth case studies are used to explore the tensions inherent in providing coherent and user-oriented resources to legal self-helpers in environments where service providers attempt to convey complex legal information, knowledge and skills to people at the point of legal exigency. The needs of the consumer for basic process oriented and solutions focused resources do not always coincide with the objectives of providers to impart sufficient legal knowledge, information and skills to allow the consumer to work through those processes as an informed citizen.

Suggested Citation

Lawler, Merran and Giddings, Jeff and Robertson, Michael, Opportunities and Limitations in the Provision of Self-Help Legal Resources to Citizens in Need (2012). Windsor Yearbook of Access to Justice, Vol. 30, No. 1, 2012, Available at SSRN: https://ssrn.com/abstract=2165880

Merran Lawler (Contact Author)

Griffith University - Griffith Law School ( email )

Nathan Campus, GU
Nathan 4111
Australia

Jeff Giddings

Griffith Law School ( email )

Nathan Campus, GU
Nathan, 4111
Australia

HOME PAGE: http://https://www.griffith.edu.au/criminology-law/griffith-law-school/staff/jeff-giddings

Monash University - Faculty of Law ( email )

Wellington Road
Clayton, Victoria 3800
Australia

HOME PAGE: http://https://research.monash.edu/en/persons/jeffrey-m-giddings

Michael Robertson

Griffith University - Griffith Law School ( email )

Nathan Campus, GU
Nathan 4111
Australia

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