'Rules of Conduct'; Applying Deference and Demeanor to Understand Status Inconsistency and Role Conflict in Family Firms

27 Pages Posted: 28 Oct 2012

See all articles by Diana Hechavarria

Diana Hechavarria

affiliation not provided to SSRN

Amy Ingram

Clemson University

Jeremy Woods

affiliation not provided to SSRN

Charles H. Matthews

University of Cincinnati - Department of Management

Sidney L. Barton

University of Cincinnati - Department of Management

Date Written: October 26, 2012

Abstract

Erving Goffman's analysis of everyday life interaction rituals as significant social ceremonies (Goffman, 1963:8; 1956:473, 499; 1971: 62-65) is the foundation for the propositions presented in the paper. Applying the concepts of deference and demeanor developed by Goffman (1956), this paper will explore how the “rules of conduct” in regards to managing social position within family businesses may lead to conflict as a result of status inconsistency and role conflict. Subsequently, a typology is provided in which dysfunctional conflict may be managed by family firms based on the degree of individual deference or demeanor.

Keywords: Family Business Conflict, Deference and Demeanor, Goffman, Dramaturgy, Status Inconsistency, Role Conflict, Social Position

Suggested Citation

Hechavarria, Diana and Ingram, Amy and Woods, Jeremy and Matthews, Charles H. and Barton, Sidney L., 'Rules of Conduct'; Applying Deference and Demeanor to Understand Status Inconsistency and Role Conflict in Family Firms (October 26, 2012). Available at SSRN: https://ssrn.com/abstract=2167522 or http://dx.doi.org/10.2139/ssrn.2167522

Diana Hechavarria (Contact Author)

affiliation not provided to SSRN

Amy Ingram

Clemson University ( email )

101 Sikes Ave
Clemson, SC 29634
United States

Jeremy Woods

affiliation not provided to SSRN ( email )

Charles H. Matthews

University of Cincinnati - Department of Management ( email )

United States

Sidney L. Barton

University of Cincinnati - Department of Management ( email )

United States

Register to save articles to
your library

Register

Paper statistics

Downloads
100
Abstract Views
966
rank
263,515
PlumX Metrics