Role of Mobile Phone in Health Worker's Work Routine

18 Pages Posted: 29 Oct 2012

See all articles by Nirmala Murthy

Nirmala Murthy

Foundation for Research in Health Systems (Bangalore Office)

Dr. Gokulakannan Vijayaraman MPH


Date Written: August 2012


India has recently experienced exponential growth in its telecommunications industry, reaching rural areas to a significant extent in the form of mobile phone. This study was undertaken to understand Female Health Worker's workload, their work flow, how they presently handle their work flow, and what support can the m-Health product offer to improve the efficiency of their work-flows. This study, carried out in 6 Primary Health Centers in Mysore district, confirmed the near universal availability and use of mobile phones by all health workers and a majority of their clients, providing further support to the proposed mHealth initiative that will be attempting to exploit the mobile phone technology to the fullest extent, going beyond calling and receiving calls, to make the health workers more productive and improving the quality of services they provide.

Keywords: mHealth, Maternal and child health, work load, work flow, Karnataka, need assesment

Suggested Citation

Murthy, Nirmala and Vijayaraman, Dr. Gokulakannan, Role of Mobile Phone in Health Worker's Work Routine (August 2012). Available at SSRN: or

Nirmala Murthy (Contact Author)

Foundation for Research in Health Systems (Bangalore Office) ( email )

G-1, Brigade Bussiness Suites
44, T.Mariappa Road, Jayanagar 2nd Block
Bengaluru, 560011

Dr. Gokulakannan Vijayaraman

Independent ( email )

No Address Available

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