The Mediating Role of Work Engagement in the Relationship between Job Autonomy and Citizenship Performance

Posted: 17 Nov 2012

See all articles by Ramesh Krishnan

Ramesh Krishnan

Universiti Teknologi MARA (UiTM) - Faculty of Business and Management

Ida Rosnita Ismail

Universiti Teknologi MARA (UiTM) - Faculty of Business and Management

Date Written: November 16, 2012

Abstract

This study was aimed to examine the mediating effect of employee work engagement in the Job Autonomy-Organizational Citizenship Behavior (OCB) link. Drawing upon the Job Characteristics Theory (Hackman & Oldham, 1975) and the Social Exchange Theory (Blau, 1964), this study specifically examined the direct effect of Job Autonomy on OCB and the indirect effect of Job Autonomy on OCB through Work Engagement as the mediator. A total of 646 nursing and clinical employees holding non-supervisory jobs in 3 public hospitals in Malaysia participated in this study. Hierarchical multiple regression results indicated a statistically significant positive relationship between Job Autonomy and OCB. Work Engagement was found to partially mediate the relationships between Job Autonomy and OCB. Theoretical implications, limitations of the study and the directions for future research were discussed.

Keywords: Organizational Citizenship Behavior, Work Engagement, Job Characteristic

Suggested Citation

Krishnan, Ramesh and Ismail, Ida Rosnita, The Mediating Role of Work Engagement in the Relationship between Job Autonomy and Citizenship Performance (November 16, 2012). Proceedings of 19th International Business Research Conference 2012. Available at SSRN: https://ssrn.com/abstract=2176593

Ramesh Krishnan (Contact Author)

Universiti Teknologi MARA (UiTM) - Faculty of Business and Management ( email )

40450 Shah Alam
Selangor
Malaysia

Ida Rosnita Ismail

Universiti Teknologi MARA (UiTM) - Faculty of Business and Management ( email )

40450 Shah Alam
Selangor
Malaysia

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