Shaping Performance: Do International Accreditations and Quality Management Really Help?

University of Zurich, Department of Business Administration, UZH Business Working Paper No. 326

32 Pages Posted: 2 Dec 2012 Last revised: 18 Dec 2013

See all articles by Stefano Nigsch

Stefano Nigsch

University of Basel; University of Zurich - Department of Business Administration (IBW)

Andrea Schenker-Wicki

University of Basel

Date Written: November 28, 2012

Abstract

In recent years, international accreditations from private providers have gained importance among business schools all over the world. Higher education managers increasingly see these accreditations as a way of assuring and developing quality in order to comply with international standards, enhance performance, and increase reputation. However, given that an accreditation process requires a great deal of resources and that it might increase bureaucratization and control, international accreditations remain highly disputed in academia. This paper contributes to the discussion, providing quantitative empirical evidence regarding the effect of international accreditations on the research performance of business schools. On the basis of an international survey, we analyse how the acquisition of an AACSB and/or EQUIS accreditation affects the institutions’ position in the Top 1000 Business School Ranking of the Social Science Research Network, as compared to other quality management approaches. We find that international accreditations are positively related to research performance, while other forms of quality management do not exhibit any significant relationship to ranking positions. These results point to the importance of professional coaching in quality management. Because of AACSB and EQUIS’s high standards concerning a coherent strategy and the quality of faculty, applying for an international accreditation seems to be a useful way to improve a business school’s research performance.

Keywords: higher education, business school, accreditation, quality management, AACSB, EQUIS

JEL Classification: I20, I29

Suggested Citation

Nigsch, Stefano and Schenker-Wicki, Andrea, Shaping Performance: Do International Accreditations and Quality Management Really Help? (November 28, 2012). University of Zurich, Department of Business Administration, UZH Business Working Paper No. 326. Available at SSRN: https://ssrn.com/abstract=2183699 or http://dx.doi.org/10.2139/ssrn.2183699

Stefano Nigsch (Contact Author)

University of Basel ( email )

Petersplatz 1
Basel, CH-4003
Switzerland

University of Zurich - Department of Business Administration (IBW) ( email )

Hottingerstrasse 10
Plattenstrasse 14
Zurich, 8032
Switzerland

Andrea Schenker-Wicki

University of Basel ( email )

Petersplatz 1
Basel, CH-4003
Switzerland

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