Understanding the Efficiency and Effectiveness of the Dispute Resolution System in South Africa: An Analysis of CCMA Data
Development Policy Research Unit DPRU Working Paper No. 09/137
88 Pages Posted: 4 Dec 2012
Date Written: July 1, 2009
This paper, while broadly located within reforming the labor market policy debate, is specifically focused on one aspect of the labor regulatory regime, namely the dispute resolution system. Hence, we attempt to understand the efficiency and effectiveness of the country’s institutionalized dispute resolution body, the Commission for Conciliation, Mediation and Arbitration (CCMA). A better and more informed understanding of the nature of dispute resolution and its determinants, it would seem, remains central to any detailed debate regarding labor market institutions in particular and labor market regulation in general. Ultimately then, the study intends to empirically verify the patterns of dispute referral, settlement and determination regionally, sectorally and historically. It should be noted at the outset that this paper, possibly for the first time for South Africa, provides a detailed on economic and econometric analysis and interpretation of dispute resolution in the post-apartheid period.
Keywords: labour regulatory regime, dispute resolution system, commission for conciliation, mediation and arbitration (CCMA)
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