Feeling Good by Doing Good: Employee CSR-Induced Attributions, Job Satisfaction, and the Role of Charismatic Leadership

34 Pages Posted: 18 Dec 2012 Last revised: 13 Dec 2013

See all articles by Pavlos A. Vlachos

Pavlos A. Vlachos

ALBA Graduate Business School,The American College of Greece

Nikolaos G. Panagopoulos

Ohio University

Adam Rapp

Clemson University - Department of Marketing

Date Written: December 13, 2013

Abstract

Interest in Corporate Social Responsibility (CSR) is gaining momentum in academic and managerial circles. However, prior work in the area has paid little attention to how CSR initiatives should be implemented inside the organization. Against this backdrop, this study examines the impact of CSR initiatives on an important stakeholder group – namely, employees. We build and test a comprehensive multilevel framework that focuses on whether employees derive job satisfaction from CSR programs. The model predicts that a manager's charismatic leadership influences employees' interpretations about the motives underlying their companies' engagement in CSR initiatives (intrinsic and extrinsic CSR-induced attributions) which, in turn, influence employee job satisfaction. Hierarchical linear modeling of data from 47 organizational units comprising 438 employees from three world leading manufacturing organizations shows that when employees think that their manager possesses charismatic leadership qualities they tend to attribute the organization's motives for engaging in CSR activities to intrinsic values, which, in turn, are positively associated with job satisfaction. Also, the extent to which managers are perceived as charismatic leaders relates positively to job satisfaction. Interestingly, CSR-induced extrinsic attributions are neither explained by charismatic leadership nor do they predict job satisfaction. Implications for both theory and practice are discussed.

Keywords: Charismatic Leadership, Corporate Social Responsibility, Motives, Attribution Theory, Employees

Suggested Citation

Vlachos, Pavlos A. and Panagopoulos, Nikolaos G. and Rapp, Adam, Feeling Good by Doing Good: Employee CSR-Induced Attributions, Job Satisfaction, and the Role of Charismatic Leadership (December 13, 2013). Journal of Business Ethics, vol. 118, no. 3, pp. 577-588 . Available at SSRN: https://ssrn.com/abstract=2190331

Pavlos A. Vlachos (Contact Author)

ALBA Graduate Business School,The American College of Greece ( email )

6-8, Xenias str., Ampelokipoi
Athens, 115 28
Greece

HOME PAGE: http://www.alba.acg.edu

Nikolaos G. Panagopoulos

Ohio University ( email )

Athens, OH 45701-2979
United States

Adam Rapp

Clemson University - Department of Marketing ( email )

United States

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