Managing Crowd Innovation in Public Administration

International Public Management Review, Vol. 13, Iss. 2, 2012, 1-18

18 Pages Posted: 13 Jan 2013

See all articles by Alexandra Collm

Alexandra Collm

University of St. Gallen

Kuno Schedler

University of St. Gallen

Date Written: November 13, 2012

Abstract

Governments all over the world have discovered the world of social media, for better or for worse. Whereas some of them are making every effort to prevent the unhierarchical and therefore uncontrollable (dissident) opinion-forming process in Web 2.0, others are looking for ways of putting the potentialities of this new opening-up of communication to use. One approach that is increasingly being tried out is opening up innovation processes in government. However, this opening-up of innovation processes is anything but trivial. It requires a thoroughly thought-out strategy and thus confronts government systems with extensive challenges if it is not to suffer the same fate as other unsuccessful attempts at reform in the past. In our essay, we reflect on the consequences of these challenges for public managers.

Keywords: innovation, crowdsourcing, open government, open innovation, public management reform

Suggested Citation

Collm, Alexandra and Schedler, Kuno, Managing Crowd Innovation in Public Administration (November 13, 2012). International Public Management Review, Vol. 13, Iss. 2, 2012, 1-18. Available at SSRN: https://ssrn.com/abstract=2200103

Alexandra Collm (Contact Author)

University of St. Gallen ( email )

Bodanstrasse 6
St. Gallen, 9000
Switzerland

Kuno Schedler

University of St. Gallen ( email )

Dufourstrasse 40a
Saint Gallen, St. Gallen CH-9000
Switzerland
+41 71 224 21 77 (Phone)
+41 71 224 25 36 (Fax)

HOME PAGE: http://www.alexandria.unisg.ch/Personen/Kuno_Schedler

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