All You Need is Trust? An Examination of Interorganizational Supply Chain Projects

Production and Operations Management, 24(2) pp. 181-200, 2015

20 Pages Posted: 13 Jan 2013 Last revised: 14 Oct 2017

See all articles by Andreas Brinkhoff

Andreas Brinkhoff

McKinsey & Co. Inc.

Özalp Özer

Jindal School of Management - The University of Texas at Dallas

Gökçe Sargut

Governors State University - College of Business and Public Administration

Date Written: November 1, 2013

Abstract

This paper examines the antecedents of supply chain project success. We first propose and test a model that describes the role of relationship-level factors (trust and asymmetric dependence) and project-level factors (between-firm communication and within-firm commitment) in determining supply chain project success. We find that project-level factors completely mediate the effect of trust on project success. We conclude that trust, despite being a stronger predictor compared to asymmetric dependence, is necessary but not sufficient for supply chain project success. We then proceed to further explore the role of these factors by introducing a categorical scheme that differentiates supply chain projects based on the decision rights configuration of each project. This categorization enables us to explore how relationship-level and project-level factors can have different impact on performance based on the characteristics of a supply chain project. The findings offer insights into how to effectively manage supply chain projects and inter-firm alliances.

Keywords: trust, supply chain management, performance, alliance

Suggested Citation

Brinkhoff, Andreas and Özer, Özalp and Sargut, Gökçe, All You Need is Trust? An Examination of Interorganizational Supply Chain Projects (November 1, 2013). Production and Operations Management, 24(2) pp. 181-200, 2015. Available at SSRN: https://ssrn.com/abstract=2200188 or http://dx.doi.org/10.2139/ssrn.2200188

Andreas Brinkhoff

McKinsey & Co. Inc. ( email )

Konigsallee 60C
Chicago, IL Quebec 60603
United States

Özalp Özer (Contact Author)

Jindal School of Management - The University of Texas at Dallas ( email )

Jindal School of Management
800 W. Campbell Road
Richardson, TX 75080
United States

Gökçe Sargut

Governors State University - College of Business and Public Administration ( email )

University Park, IL 60484
United States

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