The Management of Change in Public Organisations: A Literature Review

45 Pages Posted: 2 Mar 2013 Last revised: 30 Mar 2014

See all articles by Ben Kuipers

Ben Kuipers

Faculty of Governance and Global Affairs

Malcolm Higgs

University of Southampton

Walter Kickert

Erasmus University Rotterdam (EUR)

Lars Tummers

Utrecht University

Jolien Grandia

Erasmus University Rotterdam (EUR)

Joris Van der Voet

Leiden University

Date Written: 2014

Abstract

This article presents a review of the recent literature on change management in public organisations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analyzed based on the themes of the context, content, process, outcome and leadership of change. We identified whether the articles referred to different orders of change, as well as their employed methods and theory. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organisations that focuses on its complex nature by building theoretical bridges and performing more in-depth empirical and comparative studies on change processes.

Keywords: Change management, public management, change, leadership, public sector, institutionalism

JEL Classification: M1, M10, M12, M14, O3, O00, L3, L30, L31, L32, L33, L39

Suggested Citation

Kuipers, Ben and Higgs, Malcolm and Kickert, Walter and Tummers, Lars and Grandia, Jolien and Van der Voet, Joris, The Management of Change in Public Organisations: A Literature Review (2014). Public Administration, Vol. 92, No. 1, (1–20).. Available at SSRN: https://ssrn.com/abstract=2226612

Ben Kuipers

Faculty of Governance and Global Affairs ( email )

Postbus 9500
Leiden, 2300 RA
Netherlands

Malcolm Higgs

University of Southampton ( email )

University Rd.
Hampshire SO17 1LP

Walter Kickert

Erasmus University Rotterdam (EUR) ( email )

Burgemeester Oudlaan 50
3000 DR Rotterdam, Zuid-Holland 3062PA
Netherlands

Lars Tummers (Contact Author)

Utrecht University ( email )

Vredenburg 138
Utrecht, 3511 BG
Netherlands

Jolien Grandia

Erasmus University Rotterdam (EUR) ( email )

Burgemeester Oudlaan 50
3000 DR Rotterdam, Zuid-Holland 3062PA
Netherlands

Joris Van der Voet

Leiden University ( email )

Schouwburgstraat 2
The Hague, 2511VA
Netherlands

Register to save articles to
your library

Register

Paper statistics

Downloads
1,390
rank
12,848
Abstract Views
4,995
PlumX Metrics
!

Under construction: SSRN citations while be offline until July when we will launch a brand new and improved citations service, check here for more details.

For more information