Conflict in Organizations: The Role of Routine

Problems and Perspectives in Management, Vol. 10, No 2, pp. 37-46, 2012

Posted: 6 Mar 2013

See all articles by Peter Kesting

Peter Kesting

Aarhus University - Department of Organisation and Management

Remigiusz Smolinski

Aarhus University - Department of Organization and Management; Handelshochschule Leipzig (HHL) - Leipzig Graduate School of Management

James Ian Speakman

Cranfield University

Multiple version iconThere are 2 versions of this paper

Date Written: 2012

Abstract

The goal of this conceptual paper is to apply the insights of recent routine research in the area of conflict and conflict management. As a result, the authors identify four different types of conflict sources that are rooted in routines and the specific difficulties connected with their change: the repetitive character of routine, disagreement over the “validity” of the existing routines, disagreement concerning the definition of new targets, and resistance towards change processes. Further the authors point to the inherent tendency to routinize conflict management strategies and the risks that are associated with this process. As a result, this paper offers new insights into the causes and structure of conflicts triggered by change processes as well as into the management of repetitive conflicts.

Keywords: conflict, routine, organization, conflict management

Suggested Citation

Kesting, Peter and Smolinski, Remigiusz and Speakman, James Ian, Conflict in Organizations: The Role of Routine (2012). Problems and Perspectives in Management, Vol. 10, No 2, pp. 37-46, 2012. Available at SSRN: https://ssrn.com/abstract=2228675

Peter Kesting (Contact Author)

Aarhus University - Department of Organisation and Management ( email )

Bartholins Allé 4
Aarhus, 8210
Denmark

Remigiusz Smolinski

Aarhus University - Department of Organization and Management ( email )

Fuglesangs Alle 4
Aarhus V., DK-8210
Denmark

Handelshochschule Leipzig (HHL) - Leipzig Graduate School of Management ( email )

Leipzig Graduate School of Management
Jahnallee 59
04015 Leipzig
Germany

James Ian Speakman

Cranfield University ( email )

Cranfield
Bedfordshire MK43 OAL, MK43 0AL
United Kingdom

Register to save articles to
your library

Register

Paper statistics

Abstract Views
410
PlumX Metrics