Management Innovation and Adoption of Emerging Technologies: The Case of Cloud Computing

17 Pages Posted: 20 Mar 2013

See all articles by Saeed Khanagha

Saeed Khanagha

Erasmus University Rotterdam (EUR)

H. W. Volberda

Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM); Erasmus Research Institute of Management (ERIM)

Jatinder S. Sidhu

Leeds University Business School, University of Leeds

Ilan Oshri

Technology and Globalisation

Date Written: Spring 2013

Abstract

This paper examines the effect of management innovation on a firm's ability to effectively adopt an emerging core technology. Organizing for technological change is often associated with structural dilemmas for incumbents: while structural contingent solutions such as spatially separated units and parallel organizations have been frequently discussed as enablers of handling contradictory requirements of existing and emerging technologies, there is empirical evidence that such solutions are likely to be either unfeasible or unsustainable in the cases of core technologies. Our analysis on the adoption process of a new core technology by a large telecommunication firm reveals the role of management innovation in fulfilling seemingly paradoxical structural requirements of knowledge accumulation in a dynamic knowledge environment. We discuss how a novel structural approach enabled the organization to overcome rigidities in the existing routines and foster a favorable environment for adoption of cloud technology and to overcome organizational challenges, with which the firm's conventional practices failed to commensurate.

Keywords: management innovation, technology adoption, organizational routines, organizational structure

Suggested Citation

Khanagha, Saeed and Volberda, Henk W. and Sidhu, Jatinder S. and Oshri, Ilan, Management Innovation and Adoption of Emerging Technologies: The Case of Cloud Computing (Spring 2013). European Management Review, Vol. 10, Issue 1, pp. 51-67, 2013. Available at SSRN: https://ssrn.com/abstract=2236006 or http://dx.doi.org/10.1111/emre.12004

Saeed Khanagha (Contact Author)

Erasmus University Rotterdam (EUR)

No Address Available, Zuid-Holland

Henk W. Volberda

Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM) ( email )

P.O. Box 1738
Room T08-21
3000 DR Rotterdam, 3000 DR
Netherlands
+31 10 408 2761 (Phone)
+31 10 408 9013 (Fax)

HOME PAGE: http://www.eur.nl/fbk/dep/dep4/faculty_members/Henk_Volberda

Erasmus Research Institute of Management (ERIM)

P.O. Box 1738
3000 DR Rotterdam
Netherlands

Jatinder S. Sidhu

Leeds University Business School, University of Leeds ( email )

United Kingdom

Ilan Oshri

Technology and Globalisation

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