How Work-Related and Personal Motivated Information Needs Shape Trust Towards Government-Sponsored Medical Information Sources?

19 Pages Posted: 2 Apr 2013

See all articles by Petros Kostagiolas

Petros Kostagiolas

Ionian University

Nikolaos Korfiatis

University of East Anglia (UEA) - Norwich Business School

Georgios Alexias

Panteion University of Athens - Department of Psychology

Date Written: April 1, 2013

Abstract

Government regulation of the clinical practice is a characteristic aspect of the medical profession. Regardless of whether this regulation derives from government sourced guidelines or materials from government-sponsored institutions, it results to a high production of information resources (institutional information resources) which are disseminated to the clinical stuff in order to ensure compliance. In that case the issue of credibility of this information resources might arise since medical practice is characterized by a high frequency of change. The later involves continuous effort by the clinical staff which is motivated by work related factors (e.g. need of compliance) or personal motivation (need for self-improvement). In this study we consider a simple trust model for an information resource where we assume that perceived trust is a direct antecedent of perceived credibility. We evaluate whether work-related or personal motivated factors influence the relation between perceived credibility and trust towards institutional information sources and how the effect of each factor affects this relation. Findings suggest that work-related factors have higher impact on the relation between credibility and trust than personal motivation factors while at the same time are stressing the important role of hospital libraries as a dissemination point for government-sponsored information resources.

Keywords: Health Information Seeking, Trust, Government information, Hospital Libraries

Suggested Citation

Kostagiolas, Petros and Korfiatis, Nikolaos and Alexias, Georgios, How Work-Related and Personal Motivated Information Needs Shape Trust Towards Government-Sponsored Medical Information Sources? (April 1, 2013). Available at SSRN: https://ssrn.com/abstract=2242976 or http://dx.doi.org/10.2139/ssrn.2242976

Petros Kostagiolas

Ionian University ( email )

7, Rizospaston Voulefton av.
49100 Corfu
Greece

Nikolaos Korfiatis (Contact Author)

University of East Anglia (UEA) - Norwich Business School ( email )

Norwich
NR4 7TJ
United Kingdom

Georgios Alexias

Panteion University of Athens - Department of Psychology ( email )

136 Sygrou Avenue
Athens, GR-176 71
Greece

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