Wiki Deployment in Corporate Settings

IEEE Technology and Society Magazine, Vol. 28, Issue 2, 2009

University of Alberta School of Business Research Paper No. 2013-450

Posted: 29 May 2013  

Ofer Arazy

Independent

Ian R. Gellatly

University of Alberta - Department of Strategic Management and Organization

Soobaek Jang

IBM

Raymond Patterson

Independent

Multiple version iconThere are 2 versions of this paper

Date Written: June 12, 2008

Abstract

Our research question concerns the usefulness of wikis in corporate settings. The answer to this question is not clear. On one hand, business firms are aware of the impact wikis have had on the Internet, and perceive wikis as an up-and-coming technology for supporting collaborative work. On the other hand, the fundamental principles underlying wikis - openness, non-attribution, egalitarianism, and decentralized control - run in contrast to traditional command-and-control management. To date, little information is available regarding wikis' usage in corporate settings. This paper examines the actual use of wikis in a business setting, to identify factors driving user participation, and to assess the extent to which wikis provide value to both individuals and the organization.

Suggested Citation

Arazy, Ofer and Gellatly, Ian R. and Jang, Soobaek and Patterson, Raymond, Wiki Deployment in Corporate Settings (June 12, 2008). IEEE Technology and Society Magazine, Vol. 28, Issue 2, 2009 ; University of Alberta School of Business Research Paper No. 2013-450. Available at SSRN: https://ssrn.com/abstract=2270722

Ofer Arazy (Contact Author)

Independent

No Address Available

Ian R. Gellatly

University of Alberta - Department of Strategic Management and Organization ( email )

Edmonton, Alberta T6G 2R6
Canada

Soobaek Jang

IBM

IBM MACC Center
33 Maiden Lane
New York, NY 10038
United States

Raymond Patterson

Independent

No Address Available

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