Exit-Voice and Employee Absenteeism: A Critique of the Industrial Relations Literature

Employee Responsibilities and Rights Journal. Vol 9. Issue 2. Year 1996

University of Alberta School of Business Research Paper No. 2013-464

Posted: 28 May 2013

See all articles by Andrew A. Luchak

Andrew A. Luchak

University of Alberta - Department of Strategic Management and Organization

Ian R. Gellatly

University of Alberta - Department of Strategic Management and Organization

Date Written: June 1, 1995

Abstract

Industrial relations research that has examined the effects of collective voice on employee absenteeism through traditional exit-voice analyses suffers from a number of important theoretical and empirical limitations. The research is limited theoretically in that the framework used cannot discretely classify absenteeism as a form of either exit or voice. This inability reflects a larger problem with the exit-voice framework’s lack of adequate attention to the conditions under which collective voice mechanisms fail and the consequences of such failure for the behavior of industrial relations actors. Exit-voice studies of absenteeism have important methodological problems, particularly in the way absenteeism and voice criteria have been operationalized. These defects in the literature can be addressed through the integration of behavioral theory and research on such topics as absenteeism, exit, voice, loyalty and neglect, and the literature on organizational justice.

Keywords: exit, voice, loyality and neglect, collective voice, employee absenteeism, organizational justice, dispute resolution

Suggested Citation

Luchak, Andrew A. and Gellatly, Ian R., Exit-Voice and Employee Absenteeism: A Critique of the Industrial Relations Literature (June 1, 1995). Employee Responsibilities and Rights Journal. Vol 9. Issue 2. Year 1996 ; University of Alberta School of Business Research Paper No. 2013-464. Available at SSRN: https://ssrn.com/abstract=2270825

Andrew A. Luchak (Contact Author)

University of Alberta - Department of Strategic Management and Organization ( email )

Edmonton, Alberta T6G 2R6
Canada

Ian R. Gellatly

University of Alberta - Department of Strategic Management and Organization ( email )

Edmonton, Alberta T6G 2R6
Canada

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