Performance Excellence through Integration of KM Philosophy in TQM Practices

Proc. ICCS-11, Lahore, Pakistan, December 19-22, 2011, Vol. 21, pp. 651-660

10 Pages Posted: 30 Jun 2013 Last revised: 26 Mar 2015

See all articles by Shahid Mahmood

Shahid Mahmood

The Islamia University of Bahawalpur, Pakistan

Suleman Lodhi

National College of Business Administration and Economics (NCBA&E)

Khalil Ahmed

National College of Business Administration and Economics (NCBA&E)

Date Written: December 22, 2011

Abstract

Performance is a vital subject in corporate sector; it is highly dependent not only on internal organizational functions but also equally dependent on external environmental factors. This paper presents a framework to incorporate knowledge management (KM) philosophy as a supportive segment in total quality management (TQM) practices to enhance performance excellence. The infusion of KM philosophy in TQM practices will provide multidimensional approach for performance enhancement by establishing a significant base for decision making.

Keywords: Total quality management, Knowledge management, Performance excellence

Suggested Citation

Mahmood, Shahid and Lodhi, Suleman and Ahmed, Khalil, Performance Excellence through Integration of KM Philosophy in TQM Practices (December 22, 2011). Proc. ICCS-11, Lahore, Pakistan, December 19-22, 2011, Vol. 21, pp. 651-660. Available at SSRN: https://ssrn.com/abstract=2283299 or http://dx.doi.org/10.2139/ssrn.2283299

Shahid Mahmood (Contact Author)

The Islamia University of Bahawalpur, Pakistan ( email )

Bahawalpur, Punjab 63100
Pakistan

Suleman Lodhi

National College of Business Administration and Economics (NCBA&E) ( email )

40/E-1, Gulberg-III
National College of Business Administration & Econ
Pakistan

Khalil Ahmed

National College of Business Administration and Economics (NCBA&E) ( email )

40/E-1, Gulberg-III
National College of Business Administration & Econ
Pakistan

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
32
Abstract Views
308
PlumX Metrics