The Nature of Hotel Chains: An Integrative Framework
International Journal of Hospitality and Tourism Administration, 16(2), 2015, Forthcoming
23 Pages Posted: 2 Jul 2013 Last revised: 28 Dec 2020
Date Written: 2015
Despite the huge research in the field of hotel chains, a general conceptual model of a hotel chain does not exist yet. Therefore, the paper aims at filling this gap by analyzing the nature of hotel chains from three different perspectives (resource-based view, value chain and stakeholder network perspectives) which are the sources of their competitive advantage. For all perspectives we develop partial models of a hotel chain which are then combined into one integrated model that can be used in the strategic analysis of hotel chains. Managerial implications and limitations of the integrated and the three partial models are discussed.
Keywords: hotel chain, resource-based view, stakeholder network theory, value chain, integrated model of a hotel chain
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