The ‘Excluded Consumer’: A Neglected Aspect of Social Exclusion?

Policy and Politics, Vol. 30, No. 4, pp. 499-511 (2002)

13 Pages Posted: 7 Jul 2013

See all articles by Colin Williams

Colin Williams

University of Sheffield - School of Management

Jan E. Windebank

University of Sheffield - Department of French

Date Written: 2002

Abstract

Social exclusion is usually considered in relation to the world of work. Here, we consider it in relation to consumption. To do this, we introduce the notion of the ‘excluded consumer’. In order to understand who defines themselves as excluded from normal consumption practices and how, the results of interviews with 400 households in lower-income UK urban neighbourhoods are reported. This reveals that households view themselves as excluded from mainstream consumption practices not only when they cannot afford to acquire goods but also when they are reliant on alternative retail channels (e.g., car boot sales, second-hand shops) to obtain them. We thus conclude by arguing that policy initiatives are required to aid the excluded consumer.

Keywords: consumption, consumers, informal economy, informal sector, England, social exclusion

JEL Classification: O17, H26, H31, K42

Suggested Citation

Williams, Colin and Windebank, Jan E., The ‘Excluded Consumer’: A Neglected Aspect of Social Exclusion? (2002). Policy and Politics, Vol. 30, No. 4, pp. 499-511 (2002), Available at SSRN: https://ssrn.com/abstract=2290549 or http://dx.doi.org/10.2139/ssrn.2290549

Colin Williams (Contact Author)

University of Sheffield - School of Management ( email )

15 Conduit Road
Sheffield, S10 1FL
United Kingdom

HOME PAGE: http://https://www.sheffield.ac.uk/management/staff/williams/index

Jan E. Windebank

University of Sheffield - Department of French ( email )

United Kingdom
(0114) 222 4888 (Phone)

HOME PAGE: http://www.shef.ac.uk/french/staff/jwindebank.html

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