The ‘Excluded Consumer’: A Neglected Aspect of Social Exclusion?
Policy and Politics, Vol. 30, No. 4, pp. 499-511 (2002)
13 Pages Posted: 7 Jul 2013
Date Written: 2002
Social exclusion is usually considered in relation to the world of work. Here, we consider it in relation to consumption. To do this, we introduce the notion of the ‘excluded consumer’. In order to understand who defines themselves as excluded from normal consumption practices and how, the results of interviews with 400 households in lower-income UK urban neighbourhoods are reported. This reveals that households view themselves as excluded from mainstream consumption practices not only when they cannot afford to acquire goods but also when they are reliant on alternative retail channels (e.g., car boot sales, second-hand shops) to obtain them. We thus conclude by arguing that policy initiatives are required to aid the excluded consumer.
Keywords: consumption, consumers, informal economy, informal sector, England, social exclusion
JEL Classification: O17, H26, H31, K42
Suggested Citation: Suggested Citation