Emotional Intelligence: Understanding, Applying, and Measuring

Journal of Applied Sciences Research, 8(3): 1594-1607, 2012

14 Pages Posted: 28 Jul 2013

See all articles by Kamran Nazari

Kamran Nazari

Payame Noor University

Mostafa Emami

Michigan Technological University; Tarbiat Modares University

Date Written: February 28, 2013

Abstract

Interest in emotional intelligence has bloomed over the last few years. That it has become a standard concept in general and applied psychology, as well as in applied business settings, is indubitable. Emotional Intelligence - EQ - is a relatively recent behavioral model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelligence'. The early Emotional Intelligence theory was originally developed during the 1970s and 80s by the work and writings of psychologists Howard Gardner (Harvard), Peter Salovey (Yale) and John 'Jack' Mayer (New Hampshire). Emotional Intelligence is increasingly relevant to organizational development and developing people, because the EQ principles provide a new way to understand and assess people's behaviors, management styles, attitudes, interpersonal skills, and potential. Emotional Intelligence is an important consideration in human resources planning, job profiling, recruitment interviewing and selection, management development, customer relations and customer service, and more. Emotional Intelligence links strongly with concepts of love and spirituality: bringing compassion and humanity to work, and also to 'Multiple Intelligence' theory which illustrates and measures the range of capabilities people possess, and the fact that everybody has a value.The EQ concept argues that IQ, or conventional intelligence, is too narrow; that there are wider areas of Emotional Intelligence that dictate and enable how successful we are. Success requires more than IQ (Intelligence Quotient), which has tended to be the traditional measure of intelligence, ignoring essential behavioral and character elements. We've all met people who are academically brilliant and yet are socially and inter-personally inept. And we know that despite possessing a high IQ rating, success does not automatically follow.

Keywords: emotion, Emotional Intelligence, intellectual quotient

Suggested Citation

Nazari, Kamran and Emami, Mostafa, Emotional Intelligence: Understanding, Applying, and Measuring (February 28, 2013). Journal of Applied Sciences Research, 8(3): 1594-1607, 2012. Available at SSRN: https://ssrn.com/abstract=2302304 or http://dx.doi.org/10.2139/ssrn.2302304

Kamran Nazari

Payame Noor University ( email )

Alborz provience
Shahriar, Tehran
Iran

Mostafa Emami (Contact Author)

Michigan Technological University ( email )

1400 Townsend Drive
Houghton, MI 49931-1295
United States
2316800060 (Phone)

HOME PAGE: http://orcid.org/0000-0002-3175-5786

Tarbiat Modares University ( email )

University Jalale-Ale-Ahmad Express Way Tehran
P.O.Box: 14115-111, Tehran, Iran
Iran P.O.Box. 14115-316, TX 1767778151
Iran
+1(816) 237-0018 (Phone)
98(21) 89785800 (Fax)

HOME PAGE: http://https://www.researchgate.net/profile/Mostafa_Emami/

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