How Voice Shapes Reactions to Impartial Decision-Makers: An Experiment on Participation Procedures
47 Pages Posted: 29 Jul 2013 Last revised: 24 Jan 2017
Date Written: January 1, 2017
This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been taken.
Keywords: voice, participative decision-making, communication, laboratory experiment
JEL Classification: C91, D03, D23, D63, K40
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