How Voice Shapes Reactions to Impartial Decision-Makers: An Experiment on Participation Procedures

47 Pages Posted: 29 Jul 2013 Last revised: 24 Jan 2017

See all articles by Marco Kleine

Marco Kleine

Max Planck Institute for Innovation and Competition

Pascal Langenbach

Max Planck Society for the Advancement of the Sciences - Max Planck Institute for Research on Collective Goods

Lilia Zhurakhovska

Max Planck Society for the Advancement of the Sciences - Max Planck Institute for Research on Collective Goods; University of Duisburg-Essen

Date Written: January 1, 2017

Abstract

This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been taken.

Keywords: voice, participative decision-making, communication, laboratory experiment

JEL Classification: C91, D03, D23, D63, K40

Suggested Citation

Kleine, Marco and Langenbach, Pascal and Zhurakhovska, Lilia, How Voice Shapes Reactions to Impartial Decision-Makers: An Experiment on Participation Procedures (January 1, 2017). MPI Collective Goods Preprint, No. 2013/11. Available at SSRN: https://ssrn.com/abstract=2302528 or http://dx.doi.org/10.2139/ssrn.2302528

Marco Kleine (Contact Author)

Max Planck Institute for Innovation and Competition ( email )

Marstallplatz 1
Munich, Bayern 80539
Germany

Pascal Langenbach

Max Planck Society for the Advancement of the Sciences - Max Planck Institute for Research on Collective Goods ( email )

Kurt-Schumacher-Str. 10
D-53113 Bonn, 53113
Germany

Lilia Zhurakhovska

Max Planck Society for the Advancement of the Sciences - Max Planck Institute for Research on Collective Goods ( email )

Kurt-Schumacher-Str. 10
Bonn, 53113
Germany

University of Duisburg-Essen ( email )

Lotharstrasse 1
Duisburg, 47048
Germany

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