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The Contours of Crowd Capability

Prpić, J., & Shukla, P. (2014). The Contours of Crowd Capability. Proceedings of the Hawaii International Conference on System Sciences #47. January 2014, Big Island, Hawaii, USA. IEEE Computer Society Press. Best Paper Nomination.

10 Pages Posted: 13 Sep 2013 Last revised: 24 Jun 2015

John Prpić PhD

Thompson Rivers University

Prashant Shukla

Accenture Institute for High Performance

Date Written: September 11, 2013

Abstract

In this work we use the theory of Crowd Capital as a lens to compare and contrast a number of IS tools currently in use by organizations for crowd-engagement purposes. In doing so, we contribute to both the practitioner and research domains. For the practitioner community we provide decision-makers with a convenient and useful resource, in table-form, outlining in detail some of the differing potentialities of crowd-engaging IS. For the research community we begin to unpack some of the key properties of crowd-engaging IS, including some of the differing qualities of the crowds that these IS application engage.

Keywords: Crowd Capital, Crowd Capability, Dispersed Knowledge, Captive Crowds, Public Crowds, Curated Crowds, Episodic IS, Collaborative IS, Crowdsourcing, Prediction Markets, Citizen Science, Peer Production, Open Innovation, Wikis, Wikipedia, ReCAPTCHA, M-Turk, Heterogeneous Knowledge, Hayek

Suggested Citation

Prpić PhD, John and Shukla, Prashant, The Contours of Crowd Capability (September 11, 2013). Prpić, J., & Shukla, P. (2014). The Contours of Crowd Capability. Proceedings of the Hawaii International Conference on System Sciences #47. January 2014, Big Island, Hawaii, USA. IEEE Computer Society Press. Best Paper Nomination. . Available at SSRN: https://ssrn.com/abstract=2324637

John Prpić (Contact Author)

Thompson Rivers University ( email )

900 McGill Road
IB2008
Kamloops, BC V2C 5N3
Canada

Prashant Shukla

Accenture Institute for High Performance ( email )

800 Boylston Street
Suite 2300
Boston, MA Massachusetts 02199

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