The Contours of Crowd Capability
Lulea University of Technology
Accenture Institute for High Performance
September 11, 2013
Prpić, J., & Shukla, P. (2014). The Contours of Crowd Capability. Proceedings of the Hawaii International Conference on System Sciences #47. January 2014, Big Island, Hawaii, USA. IEEE Computer Society Press. Best Paper Nomination.
In this work we use the theory of Crowd Capital as a lens to compare and contrast a number of IS tools currently in use by organizations for crowd-engagement purposes. In doing so, we contribute to both the practitioner and research domains. For the practitioner community we provide decision-makers with a convenient and useful resource, in table-form, outlining in detail some of the differing potentialities of crowd-engaging IS. For the research community we begin to unpack some of the key properties of crowd-engaging IS, including some of the differing qualities of the crowds that these IS application engage.
Number of Pages in PDF File: 10
Keywords: Crowd Capital, Crowd Capability, Dispersed Knowledge, Captive Crowds, Public Crowds, Curated Crowds, Episodic IS, Collaborative IS, Crowdsourcing, Prediction Markets, Citizen Science, Peer Production, Open Innovation, Wikis, Wikipedia, ReCAPTCHA, M-Turk, Heterogeneous Knowledge, Hayek
Date posted: September 13, 2013 ; Last revised: June 24, 2015